NABARD Financial Services (NABFINS) has officially released the recruitment notification for the post of Customer Service Officer (CSO) for the year 2025. All eligible candidates who have completed 12th grade (PUC/10+2) can apply for this post. This is a great opportunity for those seeking a stable career in the banking and financial services sector. The application process is completely online, and the last date to submit the form is May 30, 2025. Interested candidates can apply through the official NABFINS website at www.nabfins.org.
What is NABARD Financial Services (NABFINS)?
NABARD Financial Services, commonly known as NABFINS, is a Non-Banking Financial Company (NBFC) and a subsidiary of NABARD. The main objective of NABFINS is to promote financial inclusion in rural areas by providing easy access to credit and financial services, especially for poor and marginalized communities. The organization works primarily with self-help groups, farmers, and small business owners, helping them grow through financial assistance and guidance.
Working at NABFINS as a Customer Service Officer is a great opportunity for individuals who want to contribute to rural development and social change. The company is known for its transparent and community-focused operations. Employees are expected to serve as a bridge between the organization and the rural population, ensuring proper service delivery.
NABFINS Customer Service Officer Recruitment 2025 – Summary Table
| Details | Information |
|---|---|
| Organization Name | NABARD Financial Services (NABFINS) |
| Post Name | Customer Service Officer |
| Total Vacancies | Not specified |
| Educational Qualification | 12th pass (PUC/10+2) |
| Maximum Age Limit | 33 years (age relaxation as per rules) |
| Application Fee | Not mentioned |
| Application Mode | Online |
| Last Date to Apply | 30 May 2025 |
| Official Website | www.nabfins.org |
What is the eligibility and qualification for the Customer Service Officer post?
According to the notification issued by NABFINS, candidates must have passed 12th grade from a recognized board in India. There is no mention of any additional diploma or professional qualification, making this post suitable for candidates with basic academic backgrounds.
The maximum age limit for applicants is 33 years. However, candidates belonging to reserved categories such as SC/ST/OBC will receive age relaxation as per government rules. This recruitment is a good opportunity for freshers or those who are just starting out in their career and looking for a secure job in the financial services sector.
What is the selection process for NABFINS Customer Service Officer?
Although the official notification does not provide full details about the selection process, usually such recruitments follow these steps:
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Application Screening: Initial shortlisting based on submitted applications.
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Written Test/Screening Test: May be conducted if required.
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Personal Interview: Shortlisted candidates are invited for an interview.
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Document Verification: After selection, original documents are verified before appointment.
Candidates are advised to read the official notification carefully for any updates related to the selection process. They should also keep checking the official website for further communication or announcements.
What are the responsibilities of a Customer Service Officer at NABFINS?
As a Customer Service Officer at NABFINS, your main role is to assist customers in understanding and accessing financial services. You will interact with clients, help them complete loan processes, verify documents, and resolve their queries.
The job may also involve fieldwork where officers visit rural areas, meet self-help groups, and monitor loan usage and repayment. This role demands good communication skills, patience, and a service-oriented mindset. It is more than just a desk job—it involves real-world engagement with communities that need financial support.
How to apply for NABFINS Customer Service Officer Recruitment 2025?
The application process is entirely online. Candidates can easily apply by following these steps:
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Visit the official NABFINS website at www.nabfins.org.
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Navigate to the “Careers” section on the homepage.
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Click on the “Customer Service Officer Recruitment 2025” link.
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Read the notification carefully and click on the “Apply Online” button.
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Register yourself and log in to fill the application form.
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Upload necessary documents and fill in the required details.
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Review the form before submitting it.
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After submission, take a printout or save a copy for future reference.
Direct Application Link Table
| Action | Link |
|---|---|
| Official Website | www.nabfins.org |
| Download Notification PDF | Click Here |
| Apply Online | Click Here |
Frequently Asked Questions (FAQs)
Q1. What is the qualification required for NABFINS Customer Service Officer post?
A: The candidate must have passed 12th grade (PUC/10+2).
Q2. What is the application fee for this recruitment?
A: The notification does not mention any application fee.
Q3. What is the last date to apply?
A: The last date to submit the online application is 30 May 2025.
Q4. Is this recruitment process conducted entirely online?
A: Yes, the application process is completely online.
Q5. What is NABFINS?
A: NABFINS is a financial services company under NABARD that provides microfinance and credit services mainly to rural communities.
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